Introduction
Clickretina Private Limited ("we", "us", "our") operates the mobile application Stream Loop (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the App or our services.
By using Stream Loop you consent to the practices described in this policy.
Information We Collect
Information you provide
- Account information: name, email address, and any profile details you provide when you sign in (for example via Google/YouTube).
- Uploaded content: video files, metadata (title, description), and scheduling details you upload for the purpose of streaming to your YouTube channel.
- Subscription & billing confirmation: we receive purchase confirmations and subscription status from Google Play; we do not collect or store your payment card details.
Automatically collected information
- Device and connection information (device model, OS version, IP address).
- App usage and analytics (feature usage, upload attempts, scheduling events, crash reports).
Third-party data
When you connect your YouTube account, we access data necessary to perform streaming and upload operations via the YouTube API (for example channel identifiers, streaming permissions, and related metadata). We comply with YouTube API Services and Google Limited Use requirements.
How We Use Your Information
- Provide and operate the streaming functionality and user account features.
- Manage and verify subscriptions and entitlement to premium features.
- Process uploads and schedule live streams to your YouTube channel.
- Monitor, analyze, and improve app performance and reliability.
- Detect and prevent fraud, abuse, or violations of our Terms.
Sharing and Disclosure
We only share personal information in the following limited circumstances:
- Service providers: trusted vendors who perform services on our behalf (cloud storage, analytics, crash reporting, customer support). These vendors are contractually required to protect your data.
- Platform providers: Google/YouTube when you connect your account or invoke YouTube APIs.
- Legal requirements: if required by law, to enforce our Terms, or to protect rights and safety.
We do not sell or rent personal information to advertisers or other third parties.
Data Retention
We retain personal information only as long as necessary to provide the App’s services and for legitimate business purposes, or as required by law. If you delete your account, we will remove or anonymize your personal data in accordance with our deletion procedures, except where retention is required for legal or operational reasons.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.
Children
Stream Loop is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us to request deletion.
Your Rights and Choices
- Access & correction: contact us to request access to or correction of your data.
- Account deletion: you may request deletion of your account and associated data by contacting us at the email below. Deleting your account will remove your ability to schedule or manage streams from the App.
- Revoke YouTube access: you can revoke Stream Loop’s access to your Google account at any time via your Google account permissions page: myaccount.google.com/permissions.
In-app Subscriptions & Purchases
Stream Loop offers subscription-based access to certain features (for example enabling streaming). Payments and subscription management are handled by Google Play. For subscription cancellation or billing issues, please use Google Play’s subscription management or contact us for assistance.
Third-Party Links
The App may include links to third-party services (including YouTube). We are not responsible for the privacy practices of those services; please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be communicated via the App or by email where required.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
- Company: Clickretina Private Limited
- Email: ankushkapoorconsole@gmail.com